What Our Customers Are Saying
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Loading up sleds on a Friday night to head to BC. Notice engine light on. Call to Basecamp when they open Saturday morning and talk to Aaron. They are booked up solid but he says bring it by and they will have a quick look. The second we showed up they got a forklift out the door, took sled inside, cleared the light and brought back out. Made the whole trip good without having to worry about sled shutting down. On the way home, Aaron calls to follow up on how sled ran and if everything was good. I know of quite a few dealerships that should take a page out of Aarons book. We have never bought a sled from this dealership(4 hrs away) and to get service like this is unheard of. I would recommend Aaron anytime. I have since been dealing with him on another issue and his response time and customer service is tip notch. Never had better customer service in my life!
Curtis Kostiuk -
Picked up a new 24 x3 from Sean this past Friday. Out of all the dealers I called he was the only one willing to explain all the different models to me. He went above and beyond to get everything Justin in finacing was also a dream to deal with would highly recommend this dealer to anyone.
Sean -
My wife and I just recently purchased a new Can-Am Maverick Sport Max DPS 1000r side by side. We couldnt be happier! Huge thanks to Max and Mitch at Basecamp Motorsports! They were super nice and informative. They made the whole process effortless and a breeze! Excited to get out and rip!
Buddy Bakker -
I recently dropped off my 2025 Freeride at Basecamp Motorsports for a service update. Once again they went above and beyond ensuring my machine was dialed in and set up perfectly. I appreciate great customer service and Archie nails it every time!
Wayne McInnis -
I recently had the pleasure of working with Evan to purchase three new Can-Am ATVs, and I couldnt be more impressed. Evan was exceptionalhe kept me in the loop every step of the way, so I never had to ask for updates. His knowledge of the ATVs was outstanding, and he went out of his way to make sure we got exactly what we needed. If youre looking for someone who genuinely cares and delivers top-notch service, Evan is your go-to person. Highly recommend!
Dr Janelle Murphy -
I had a great service experience recently with Basecamp Motorsports in Calgary. I had arranged for needed work on my sled, was quoted, and accepted the cost to be charged. (I believe nothing worthwhile is inexpensive when done by a professionally trained service person, so was not shocked at the price quoted). A related issue was brought to my attention regarding one of the service items I requested, quoted - not much more, and also attended to. Upon taking my sled on my next ride everything worked perfectly for a great day out. Even though the service items I requested were in excess of $1,000.00, it was excellent money spent for services rendered and my price of mind inability to execute what was needed myself.
RS K -
Huge shoutout to the team at Basecamp Motorsports, especially Lyndon Benz at the service counter! They got my sled in and fixed with no issuessmooth, professional, and efficient from start to finish. I really appreciated the frequent updates along the way, so I always knew what was happening. Great customer service and top-notch work. Highly recommend these guys if you need anything done right!
Russ Aneca -
We are from Montreal and rented a two seat Bombardier Expedition LE 900. We had fantastic service from the staff, especially well looked after by Aaron Gardam. Even Basecamp water bottles were provided for the road! Definitely recommended for a rental. Thanks to the Basecamp Motorsports team.
Luc Martineau -
I couldn't have asked for a better experience buying new quad at Basecamp! The entire team was fantastic, especially Sean, who guided me from my initial inquiry all the way to the delivery date. As a new Can-Am customer, I had plenty of questionsprobably more than I should have! But Sean, along with the parts team and the mechanic, were always accommodating and eager to help. I really appreciated their quick replies to my messages and the enjoyable conversations during my many visits to the store. Im thrilled with my new quad and look forward to staying connected with the Basecamp team in the future. Thank you all for such excellent service! Way to go
Pawel
I rented two mountain sleds with Basecamp for the weekend recently, Lyndon took care of everything and had it all setup for us.Basecamp really showed they care about their customers and want them to come back when numerous issues came around that weren't really anyone's fault, yet Basecamp did the best possible things that could be done by a company in the circumstances.Basecamp is a fantastic group of people, even the guys working in the back loading equipment were great dudes, excited about things with engines, and wanting to help people out.